Back in December I blogged about the recent purchase of a Topping TP21 mini amplifier. A very nice bit of kit – especially given that it is only £50. Unfortunately it is now semi broken. It still works via the headphone socket but something is amiss in the speaker circuitry.
It is only 4 months old and as I was sure there was a 12 month manufacturers warranty I contacted the place I bought it from looking for a replacement or repair. I bought it from a seller on the Amazon Marketplace. Their response so far has been unacceptable – they have offered me £5 subsequently increased to £10 to get the thing repaired myself. No offer to do the repair or even giving me the option to return it direct to the manufacturer.
I have reported them to Amazon proper and am awaiting a response.
EDIT. May 2013. Brand new Topping TP21 received. Well done supplier.